What is correspondence and why is it important?
Correspondence, or communication, functionality creates messages that the application generates with pre-defined text and inserted database values. It then delivers that message to people with application records based on their contact information. Finally, it archives the generated correspondence itself and the record of its delivery.
What do I need to know to begin learning about correspondence?
You should already be familiar with the following:
- How to use S3
- Application architecture, specifically the application server: metadata cache, database cache, and business tier
- Creating and editing records in the application
- Database standards
- Control types
What do I need to know to start working with correspondence?
You need to understand the following:
What can I do with correspondence?
You can perform the following correspondence tasks:
What do all these words mean?
What do all these fields and buttons do?
I have more correspondence questions!